Terms of Service

Last Updated: August 10, 2026

Welcome to RedRoot.

These Terms of Service (“Terms”) govern your use of the RedRoot website and your purchase or use of products offered through our store.

Throughout these Terms, “RedRoot,” “we,” “us,” and “our” refer to RedRoot. “You” and “your” refer to any visitor, customer, or other person using our website.

By accessing our website, placing an order, or purchasing a RedRoot product, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state, province, or place of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website, systems, accounts, or services.

2. Product Information

We make reasonable efforts to display our products, descriptions, ingredients, packaging, images, pricing, and other information as accurately as possible.

However, packaging, labeling, product appearance, or other non-material details may occasionally vary.

We reserve the right to update product information, packaging, formulations, pricing, or availability when appropriate and permitted by law.

3. Dietary Supplement Disclaimer

RedRoot products are dietary supplements and are intended to support general wellness.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided through our website, advertisements, emails, product pages, social media, or other communications is provided for general informational purposes and is not intended to substitute for professional medical advice, diagnosis, or treatment.

Individual experiences and results can vary.

You should consult a qualified healthcare professional before beginning any dietary supplement, particularly if you:

• Have an existing medical condition

• Take prescription or over-the-counter medications

• Have allergies or sensitivities

• Are preparing for surgery

• Have questions about whether a product is appropriate for you

Always follow the directions provided on the product label.

4. Individual Results

We do not guarantee that every customer will experience the same results.

Testimonials, reviews, customer experiences, or other statements describing individual outcomes represent the experiences of those individuals and should not be interpreted as a guarantee that you will achieve identical or similar results.

5. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to accept, reject, cancel, or limit an order when reasonably necessary, including in cases involving:

• Suspected fraud

• Incorrect pricing

• Payment issues

• Inventory or fulfillment problems

• Suspected resale or unauthorized commercial activity

• Abuse of promotions or guarantees

• Errors in product or pricing information

If we cancel an order after you have already been charged, we will issue an appropriate refund.

6. Pricing and Payment

Prices are displayed in the currency shown on the website at checkout.

We reserve the right to change product prices, discounts, bundles, promotions, or offers at any time.

A price change will not affect an order that has already been successfully completed unless there was an obvious pricing or technical error.

You agree to provide current, complete, and accurate billing and payment information for all purchases.

7. Free Shipping

RedRoot offers FREE standard shipping on qualifying orders as displayed on our website at the time of purchase.

Estimated delivery times are estimates and are not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, customs processing, high order volume, incorrect addresses, or other transportation disruptions.

8. 120-Day Money-Back Guarantee

Try RedRoot for 120 Days — Or It’s Free.

We want customers to have enough time to actually try RedRoot.

Qualifying RedRoot purchases are protected by our 120-Day Money-Back Guarantee.

If you are not satisfied with your purchase, you may request a refund within 120 days of the date your order was delivered.

Opened and used products may qualify. No product return is required for an approved guarantee claim.

Refund requests remain subject to our full Return & Refund Policy.

We reserve the right to reject claims involving fraud, duplicate claims, repeated or excessive abuse, or other misuse of the guarantee.

Nothing in these Terms limits rights provided to you by applicable consumer protection laws.

9. Damaged or Lost Shipments

If your order arrives damaged or is confirmed lost in transit, contact us so we can review the situation.

For an approved damaged or lost shipment claim, customers may be offered a replacement at no additional cost or a refund, depending on the circumstances and the customer's preference where applicable.

We may request reasonable documentation, including photographs, tracking information, or order details, to verify a claim.

Please review our Return & Refund Policy for additional information.

10. Incorrect Shipping Information

You are responsible for providing an accurate and complete shipping address when placing your order.

If you notice an error, contact us as soon as possible.

We cannot guarantee that shipping information can be changed after an order has entered fulfillment.

We are not responsible for delivery failures caused by incorrect or incomplete information submitted by the customer, except where applicable law requires otherwise.

11. Order Cancellations

Orders may begin processing shortly after they are submitted.

If you need to cancel or modify an order, contact us as soon as possible.

We will make reasonable efforts to accommodate your request, but we cannot guarantee cancellation or modification after fulfillment has begun.

Orders that have already shipped cannot normally be canceled.

12. Promotions and Discount Codes

Promotional codes, offers, discounts, bundles, and other incentives may be subject to additional conditions displayed at the time of the promotion.

Unless otherwise stated:

• Discounts cannot be combined

• Promotions have no cash value

• Offers may be changed or discontinued

• Promotional eligibility may be limited

• Discounted purchases remain eligible for our 120-Day Money-Back Guarantee

We may cancel or reject the use of promotional offers where we reasonably believe there has been fraud, manipulation, or abuse.

13. Subscriptions

If RedRoot offers subscription purchases, subscription terms and pricing will be presented before purchase.

By enrolling in a subscription, you authorize the recurring charges disclosed during checkout until the subscription is canceled in accordance with the applicable subscription terms.

Canceling a subscription stops eligible future renewals but does not automatically cancel an order that has already been processed or shipped.

Where required by applicable law, additional subscription cancellation rights will apply.

14. Third-Party Services

Certain parts of our website may rely on third-party companies and services, including:

• Shopify

• Payment processors

• Shipping carriers

• Fulfillment providers

• Analytics providers

• Advertising platforms

• Customer support services

Your use of certain third-party services may also be subject to their respective terms and policies.

We are not responsible for third-party websites, services, content, or practices that we do not control.

15. Website Content

Unless otherwise stated, content appearing on the RedRoot website—including our brand name, logos, graphics, photographs, videos, product descriptions, designs, text, and other materials—is owned by or licensed to RedRoot and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial shopping purposes.

You may not copy, reproduce, modify, distribute, sell, republish, scrape, exploit, or commercially use our content without our written permission, except where permitted by applicable law.

16. Reviews and User Content

If you submit a product review, testimonial, photograph, comment, suggestion, or other content to RedRoot, you represent that you have the right to submit that material.

You may not submit content that is unlawful, fraudulent, threatening, defamatory, obscene, misleading, infringing, or otherwise harmful.

To the extent permitted by law, by voluntarily submitting content to us for publication, you grant RedRoot permission to use, reproduce, display, and distribute that content in connection with our business and marketing.

We reserve the right to moderate or remove content where appropriate.

17. Prohibited Uses

You may not use our website or services to:

• Violate applicable laws or regulations

• Commit or facilitate fraud

• Infringe intellectual property rights

• Submit malicious software or harmful code

• Attempt unauthorized access to our systems

• Collect information about other users without authorization

• Harass or harm others

• Impersonate another person

• Manipulate reviews, promotions, refunds, or transactions

• Interfere with the security or operation of our website

We may suspend access or cancel transactions involving prohibited activity.

18. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies, omissions, incorrect prices, inaccurate availability information, or other mistakes.

We reserve the right to correct errors and update information when discovered.

Where permitted by law, we may cancel an order affected by a clear pricing, technical, or listing error and issue an appropriate refund.

19. Availability of Services

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily or permanently modify, suspend, discontinue, or restrict parts of the website when reasonably necessary.

20. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

Except for warranties or protections that cannot legally be excluded, we make no additional warranties regarding uninterrupted website operation or specific outcomes from using our products.

Our 120-Day Money-Back Guarantee remains available according to the terms of our Return & Refund Policy.

21. Limitation of Liability

To the fullest extent permitted by applicable law, RedRoot and its owners, affiliates, employees, contractors, service providers, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting from your use of our website, services, or products.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold RedRoot harmless from third-party claims, losses, liabilities, or reasonable expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights.

23. Privacy

Your submission of personal information through our store is governed by our Privacy Policy.

Please review that policy to understand how information may be collected, used, disclosed, and protected.

24. Return & Refund Policy

Our Return & Refund Policy forms part of these Terms.

If there is a conflict regarding a refund or guarantee claim, the specific terms contained in our Return & Refund Policy will govern that claim, except where applicable law provides otherwise.

25. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

26. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.

27. Changes to These Terms

We may update these Terms from time to time.

The most current version will be posted on this page with the updated effective date.

Changes will apply prospectively except where otherwise permitted or required by law.

Your continued use of our website following an applicable update constitutes acceptance of the revised Terms where legally permitted.

28. Governing Law

These Terms and any disputes relating to your use of the RedRoot website or services will be governed by the laws applicable to RedRoot's principal place of business, without limiting any mandatory consumer rights that apply to you based on your location.

29. Contact Information

Questions about these Terms can be sent to:

RedRoot
Email: Allenbiz.stores@gmail.com
Business Address: 447 BroadWay 2nd floor

Please include sufficient information for us to understand and respond to your request.